Penny J. Akers, Finance Manager/Office Administrator.  Penny graduated with her Business Administration Degree, majoring in Accounting from Gonzaga University in 1990.  She joined the team of Keith S. Douglass & Associates, L.L.P., in 1992.  Penny is responsible for our entire Accounting operations as well as Office Administration.  In addition, she provides a variety of integral support for various aspects of our client cases.  Penny can be reached directly at pakers@ksdlaw.com.

Adele A. Ploeger, Paralegal.  Adele graduated from Spokane Community College with her paralegal degree in 1988.  She has worked with Keith Douglass since 1984, before the inception of Keith S. Douglass & Associates, L.L.P.  Adele now works exclusively in the medical malpractice area of our firm.  Her legal background, litigation experience and extensive interaction with clients, legal counsel and medical experts make her a vital asset to the firm.   Her loyalty and dedication to Keith S. Douglass & Associates, L.L.P. is unprecedented in today’s paper plate society. Adele can be reached directly at aploeger@ksdlaw.com.

Olena Khomenko, Document Processing.  Olena joined the team of Keith S. Douglass & Associates, L.L.P. in 2009.  Olena is solely responsible for sorting and  integrating hard copies of records into various computer programs on our server, which enables our office to function nearly paperless.

Our staff

Angela D. Harbin, Litigation Coordinator.  Angela joined the team of Keith S. Douglass & Associates, L.L.P., in 2004. With 24 years in the medico-legal arena, Angela brings the skills and knowledge necessary to decipher and extract crucial information contained in medical records. Angela works primarily in the medical records reviewing process and subrogation areas of our firm.  Angela can be reached directly at aharbin@ksdlaw.com.

Shana Keener, Program Support.  Shana joined the team of Keith S. Douglass & Associates, L.L.P. in 2011.  Shana provides technical assistance in the organization of thousands of pages of medical records, which allows for a more expeditious and accurate case evaluation.

Cherié L. Letts, Paralegal.  Cherié graduated with her paralegal degree from Balin Law Institute in Tustin, California in 1989.  She joined the team at Keith S. Douglass & Associates, L.L.P. in 2004.  Cherié works exclusively in the complex gentamicin ototoxicity medical malpractice area of our firm. Some of her strongest assets are her herculean efforts to research an issue thoroughly, her genuine compassion for our clients and actual understanding of their disabilities.  Her strong will and extensive knowledge of the legal process often enables our cases to go to early mediation. She is a decorated veteran of the United States Air Force and has worked as a paralegal in California, Texas, and Oklahoma bringing decades of experience in several specialized fields of law.   Cherié can be reached directly at cletts@ksdlaw.com.

Vladimir N. Khomenko, Network Administrator.  Vlad joined the team of Keith S. Douglass & Associates, L.L.P., in 2006.  Vlad is solely responsible for overseeing the firm’s hardware, software, network and server connectivity.